Selected for You

Family Nation is easily accessible online and brings together a selection of the best baby and maternity products available from all over the world: practical, beautiful, safe and fun.  Our catalogue is constantly being brought up to date to offer the latest, most innovative ideas and solutions that effectively combine design and functionality.  Our products are carefully chosen on the basis of their quality, sustainability, and design, and are tested by members of the Family Nation team, or approved by families around the world.

Secure and Safe Payment

All payments made on this website are completely safe because they are made through the secure Banca Sella payment system. All credit card information is sent directly to Banca Sella by the customer. Neither Family Nation nor any other third party will ever have any knowledge of your credit card details. Banca Sella automatically encrypts all the information related to each payment transaction with an SSL protocol (128-bit Secure Sockets Layer).

If you pay by Credit Card, we will charge you only after we have dispatched your goods to you. More information on Payments here.

Fast Delivery: Reliable & Afforable 

We will get your order to you quickly. As soon as we receive your order, we prepare it and send it out by express courier within 24 hours for delivery direct to your door. We deliver to over 191 countries around the world!

In Europe we use Fedex's international courier service and the costs are below and it costs as little as €5.90 to most countries. More information on delivery costs is available here. Deliveries to USA and Canada cost only 14.90€ (fully trackable using Fedex's website).

Where payment is made by bank transfer instead of credit card or Paypal, shipment will take place once payment has been received).  

100% Satisfaction or We'll Reimburse You!

You can count on us! With Family Nation if you are not completely satisfied with your delivery we will reimburse you the full cost of the product. Please be careful with the items you wish to return (don’t use them or damage the original packaging). Please contact us within 20 days of receiving the goods to organise your return.  Email at info@family-nation.com or phone our customer service at +44 207 19 333 86 (UK), +33 970 467 667 (France) or  +39 055 490 545 (Italy) to begin the free return process. For more detailed information please visit the Returns page.

Customer Service - We're Always Ready to Help! 

Do feel free to write to us at info@family-nation.com, or give us a ring at +44 207 19 333 86 (UK), +33 970 467 667 (France), or +39 055 490 545 (Italy). We speak English, Italian and French. Our lines are open Monday – Friday, 10am to 5pm.

Or you can use the instant chat service on the website - click on the purple balloon and we'll be happy to respond right away. If you don't receive a reply within a minute or two, please add your email address into the message and we promise to reply to you quickly!

Or you can call us for free using Skype. Our Skype ID is family.nation

We will be more than happy to help you and answer all your questions!